What to do if your Amazon Alexa app is not working – Digital Trends

wp header logo 3659

Amazon Alexa might be one of the most popular smart assistants, but it’s not without a few flaws. For instance, some users have experienced crashes while using the Amazon Alexa app — and others have found the app to be entirely unresponsive when trying to control their Amazon Echo devices.
Issues like this are typically picked up on by Amazon and immediately fixed with a patch, but sometimes there’s an issue on the user’s end that needs to be remedied before things start functioning as intended. If your Amazon Alexa app is not working or responding, here are a few ways to fix it.
Android, iOS, and even the Alexa app are constantly receiving updates. Be sure you’re running the latest version of both your operating system and the Alexa app. If you’re not up to date, download the latest software. If your phone and app are both updated and you’re still having issues, then try one of the options listed below.
Most smartphones go weeks (or months) without getting a hard reset. If it has been awhile since you last turned off your phone, try powering it off, then turning it back on and accessing the Alexa app. With any luck, it’ll start working like normal.
As simple as it seems, many users have found success when uninstalling and reinstalling the Alexa app. Whether you’re on iOS or Android, simply delete the app, dive into the App Store or Play Store, and download the Alexa app again. With any luck, this will fix whatever nasty bug was preventing the software from functioning properly.
The Amazon Alexa app will store bits of data to help improve its performance — but sometimes this doesn’t work as intended. Clearing your cache will remove all the excess data stored on your device. It’s a simple process, and one that often solves issues with Alexa. The steps are different depending on if you’re using Android or iOS, but both only take a few minutes to complete.
If your Amazon Alexa app is part of a robust smart home setup, it’s responsible for communicating with several devices at once. And while this typically works without issues, there’s always a chance to encounter a bug. If none of the above options are working, try disabling your Wi-Fi and cellular connections for 30 seconds, then turn them back on.
Amazon tends to detect these Alexa issues rather quickly, so there’s a good chance the team is already working on a fix. Be sure to check the Amazon Help Twitter page, as it’s constantly posting updates and responding to users who report any issues.
The best smart locks of 2023 come from popular brands like Yale, Wyze, August, and Schlage, and they offer tons of cool features you won’t find on traditional deadbolts. From the ability to check the status of your lock remotely to being able to set up temporary profiles for guests, there’s a reason these smart home gadgets continue to grow in popularity.
Picking the right smart lock for your needs, however, is no small task. Not all smart locks are worthy of your time and money, and installing a bad smart lock could cause you plenty of headaches. Thankfully, there’s a product for every purpose. Whether you’re setting up a rental property, need something robust for a large family, or want to do away with your keys entirely, there’s bound to be a smart lock with your name on it.
Adding a robot vacuum to your home is an easy way to automate your floor-cleaning chores. Most robots produced today can vacuum, mop, and take care of minor maintenance tasks such as emptying dustbins and cleaning their mopheads. But no matter how fancy the robot, it’ll eventually stop working and need to be replaced.
However, the life span of a robot vacuum varies greatly from product to product. Depending on how often you’re performing preventative maintenance, you might be able to extend its life and keep it in your home for years. Here’s a look at how often you should replace your robot vacuum, as well as things you can do to make it last longer.
How long does a robot vacuum last?
Matter launched around a year ago, and its newly released 1.2 update is bringing tons of improvements to the interoperability standard. The biggest improvement is expanded access, with Matter now supported by nine more different types of devices, including fridges, dishwashers, laundry machines, air purifiers, robot vacuums, and other common smart home gadgets.
While Matter has long been praised for its ability to connect products designed for different ecosystems (allowing you to use HomeKit items with Amazon Alexa, for example), it was held back by its limited rollout. When it first launched, only a handful of categories were supported — such as smart bulbs, smart plugs, and smart sensors.
Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks.


About the author

Pooja Sachdeva

Pooja Sachdeva

Pooja is a healthcare professional with a Master's in Public Health. She focuses on the impact of technology on healthcare, from telemedicine to wearable devices. Pooja is also a fitness enthusiast and loves to explore new health tech gadgets.